Support

Need a hand with 24pts Football? Most questions are answered below. If you're still stuck, or want to report a bug or suggest a feature, email hello@24pts.app and we'll get back to you.

Frequently asked

How do I sign in?

There are no passwords. Enter your email on the sign-in screen and tap “Email me a magic link”, then open the link from your inbox to be signed straight in. If the email doesn't arrive, check spam and make sure you typed the address correctly.

How does the game work?

You pick eight clubs, exactly two from each of England's top four divisions, for 24 points, and lock them in. Your squad then scores across the whole season: each club's league points plus its goal difference. You pick once, before the deadline, and there are no weekly transfers after that.

Can I change my squad after I pick?

A few times, and only before the deadline. You get three changes while team selection is open, and the app shows how many you have left. Once picking closes your squad is set for the whole season, so use them wisely.

How do I play with friends?

Create a private league in the Leagues tab and share the invite code. Anyone with the app can join with that code. You can also make a league public so others can find it.

What is Second Wind?

Second Wind belongs to the knockout tournaments the same game also runs, not to a league season. Nobody gets knocked out over a season, so it's off for the current one. In a tournament, once your whole squad is out, you back a team that's still in to win the whole thing. It has its own leaderboard and opens to everyone at the semi-finals.

When do scores update?

Scores update automatically as real matches finish. The leaderboard is revealed once a day, at 6pm UK time, and you'll get a notification when the table moves if you've turned them on.

How do I turn notifications off?

In the app, open Account → Privacy & notifications and toggle off any alerts you don't want. You can also manage them in your phone's Settings.

How do I delete my account or data?

In the app, open the Account tab and tap “Delete account”. That removes your account and personal data straight away. If you'd rather we did it, email hello@24pts.app. See our Privacy Policy for details.

Contact

Email hello@24pts.app. We're a small project, so please allow a little time for a reply.